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The GroupWise PowerGuide
Contents:
The GroupWise Powerguide
Table of contents 5
Table of Contents
1 Introduction – Why is ICE Grey? 11
1.1 What does this Book Cover? 12
1.2 About the Editor and the Authors 13
About the Reader 15
Acknowledgements 15
2 A Quick Sight Seeing Tour through Your GroupWise
Environment
17
2.1 Adding Structure to an Unstructured World - Take a Look in the
GroupWise Mirror 18
2.2 Open your GroupWise Mailbox and what do you see? 19
2.3 Introducing the User Database 20
2.4 Retrieving Content from the Message Database 21
2.5 No Valuable Space Wasted with Overflow Directories 22
2.6 Communicating with the Outside World 23
2.7 Combining Everything into One Smart GroupWise System 24
2.8 The Past, Present and Future of GroupWise 25
2.9 Enough of the Basics, Let’s get Started! 26
3 Re-discovering the Client’s View 27
1
Add Checklist Options to Your Inbox 28
2
Adding or Hiding Columns in a Folder View 30
3
Saving Folder Display Settings for Reuse 31
4
The GroupWise Underworld - Show System Attachments 32
5
How to View the Dirty Details of Your Mailbox Items 33
6
It’s Worthwhile to Click, but Even Better to Right-Click 34
7
Getting a Better Overview with a Sticky QuickViewer 35
8
Giving New Life to the QuickViewer 36
9
Creating a Better Overview with Group Labels 37
10
The Summary View: a Different Look at Your Mailbox 38
11
Introducing new GW 7.0 Features such as the Panel View,
Navigation Bar, and Color Schemes 39
12
Taking Full Advantage of the Panel View 41
13
Do you really want to see All Your Folders at All Times? 43
14
How to Store Items in Hidden Folders 44
15
Don’t Show the Full Folder List, Just Show my Favorites 45
16
Switching from the Classical GroupWise View to the New Panel
View (or Back, if needed) 46
17
Third Party Solutions to Enhance Your Mailbox View 47
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Table of contents 6
4 A Closer Look at Your E-mail Options 49
18
Differences between Internal & External E-mail 50
19
Distinguishing between Internal and Internet Mail in Rules 51
20
Distinguishing between Internal and Internet Mail in Filters 52
21
Enabling Complete Status Tracking and Return Notification for
Internal Messages 53
22
Viewing Message Status by using the Message Properties 54
23
Enabling Return Notification for Internal Messages 55
24
Tracking Messages Sent to External Mailboxes 56
25
Setting Defaults for Status Tracking 57
26
Morphing your Items by using the “Change To” option 58
27
Temporarily Storing Messages while Composing 59
28
The Differences between Plain Text and HTML messages 60
29
The Challenges and Threats of HTML Messages 62
30
Creating or Viewing Plain Text Messages 63
31
Best Practices when Creating HTML Messages 64
32
Including Images in your HTML Message 65
33
How to Deal with Mail Templates – Using Resend 66
34
How to Deal with Mail Templates – Using GroupWise views 67
35
Routing options in GroupWise – Simple Workflow 68
36
Two other Cool Features: My Subject & Categories 69
37
Default Actions in Versions 6.5 and 7.0 70
38
New Default Actions in Version 7.0 71
39
Setting Reply Formats in Version 7.0 72
40
Using the Spell Check Feature to Improve your Messages 73
41
QuickCorrect – Another Useful Tool 74
42
QuickCorrect – a More in Depth Look 75
43
Automatic Spell Check when Sending a Message 77
44
Using Inline Spell Checking – Spell Check as you Type 78
45
Quickly Changing between Spell Check Languages 79
46
Third Party Solutions to Create New Messages 80
5 Sign your Messages to Identify Yourself 81
47
Client Defined Signatures in GroupWise 6.5 and Earlier 82
48
Adding an Electronic Business Card (vCard) 83
49
An Example of a vCard from a GroupWise Address Book 84
50
How to Create your Own vCard 85
51
New Signature Options in GroupWise 7.0 86
52
Creating an HTML signature 87
53
Creating and Storing Multiple Signatures 88
54
Using your Defined Signatures 89
55
Third Party Solutions to Add Signatures & Disclaimers 90
56
Multiple HTML Signatures with Formativ 91
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Table of contents 7
6 Folders Make Your Life Much Easier 93
57
The Secrets behind the Creation of Personal Folders 94
58
Giving it Your Own Look - Specify the Folder Settings 96
59
Once Again – Group Labels Offer You a Better Overview 98
60
You Can Share Your Folders Around the World, If Needed! 99
61
Accepting Shared Folders the Right Way 100
62
Sharing Subfolders won’t Work, but… 101
63
Shared Folders - Best Practices 102
64
Find Result Folders - Speedy Access to your Information 103
65
Creating a Find Results Folder from a Previous Find 104
66
Creating a Find Results Folder from Scratch 105
67
Using IMAP Folders to Access External Content 106
68
Using NNTP Folders to Gain Access to a Wealth of Information 108
69
How System Folders will Help you Stay Organized 110
70
Sent Items is Once Again a System Folder, Like in GW4.x 112
71
At your Service: Item Counters 113
72
Sorting Folders Manually or Automatically 114
73
Moving Folders with Right Mouse Button 115
74
Discussion Threads 116
75
Third Party Solutions to Enhance you Mailbox 117
7 Organize Your Life with Calendars, Tasks and Notes 119
76
Day, Week, Month, Year Views and More??? 120
77
Need Multiple Appointments? – Just Recur Them! 121
78
Recurring Appointments - By Example 122
79
Recurring Appointments - By Formula 123
80
Recurring Appointments – the Easy Way! 126
81
Recurring Appointments – One Connected to All - Caveats 127
82
Don't Like the Month View? Just Expand the Week! 128
83
Less Gray - More Colors & Features in your Calendar 129
84
Busy Search – a Peek into the Life of Others! 130
85
Another Look at the Calendar of Multiple Other Users 132
86
Double Access to Multiple Calendars via “Proxy” 133
87
Completely Different Views for your Calendar 134
88
Mark as Private – for those Really Private Appointments 135
89
Show your Calendar as “Text” or “Graphic” 136
90
Calendar Printing 137
91
More Control over your Time – Use Show Appointment as Busy 140
92
Time Interval in Calendar View 141
93
Show Week Numbers & Other Useful Options 142
94
New Calendar Options in GW7.0 – All Day Events and More 143
95
Splitting your Calendar Greatly Improves the Usability! 144
96
A New View at Your Calendar – the Panel View 145
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Table of contents 8
97
Sharing Calendar Folders – an Impressive Feature! 146
98
Further Enhance your Calendar with Third Party Tools 147
8 Managing your Mailbox Size & Archiving 149
99
The Difference between Delete and Purge 150
100
Handling the Mailbox Size Limit 151
101
Using the Mailbox Storage Size Information 152
102
Exceeding the Threshold or your Mailbox Size 153
103
GroupWise WebAccess and Mailbox Size Limitation 154
104
Restrict the Size of Attachments 155
105
Deleting Deleted Messages Manually 157
106
Archiving Messages – It’s Really your Personal Post Office 158
107
Accessing your GroupWise Archive to View or Un-archive 159
108
Automatically Archive or Delete messages 160
109
GWCheck Repairs your Archive as well 161
110
Stripping Attachments from Messages can save Space 162
111
Best Practices for Archiving 163
112
Third Party Tools to Enhance and Improve Archiving 164
9 Proxy - Get Access to More… 167
113
Allowing Others to Proxy - Setting Proxy Access 168
114
Best Practices when Assigning Proxy Access 169
115
Multi-User Calendar – Usable Because of Proxy Rights 170
116
Third Party Tools Help You Get the Most Out of Proxy 171
10 Address Books – Keeping in Touch 173
117
The Address Selector – Your First Point of Contact 174
118
Contacts – More than a Simple Address Book 176
119
Contacts – Showing a Lot of History 177
120
The Old Style Address Book– Still Going Strong! 178
121
Automatic Name Completion – What a Blessing! 180
122
Import and Export – Support for NAB and VCF 181
123
Frequent Contacts – A Blessing or a Curse? 182
124
Creating & Managing Distribution Lists 183
125
GroupWise 7.0 Panel View 184
126
Best Practices for Address Book Usage 185
127
Third Party Solutions to Enhance Your Address Book 186
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11 Rules: Make GroupWise Do the Work for You 187
128
Preventing Rule Loops 188
129
The Ultimate Holiday or Out-of-Office Rule 189
130
Auto Accepting Appointments 192
131
Automating Information Delivery 193
132
Combining Move to Folder with Shared Folders 195
133
Forwarding & Delegating 196
134
Using Rules to Assign Categories Automatically 197
135
Third Party Solutions to Enhance your Rules 198
12 The End – Your Feedback Appreciated! 199
A Shortcut Keys 201
B Icons next to your Items 205
Index 207
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