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It's Never Done That Before: A Guide to Troubleshooting Windows XP (Corrected Re-Print)
When Windows works properly, it's relatively easy to ignore;
you can concentrate on the work you're trying to do and
forget about the plumbing inside your computer. But when
something goes wrong, it often requires an experienced guide
to solve the problem and restore the computer to working
condition. Everybody who uses Microsoft
Windows eventually
has to deal with cryptic error messages, frozen screens, and
other more or less dramatic problems. Windows
troubleshooting is the set of tools and techniques that can
identify the source of a problem and find a solution.
It's Never Done That Before is a guide to Windows XP
troubleshooting for people who don't spend their lives
fixing computer problems. It includes basic troubleshooting
techniques, specific instructions for solving the most
common problems in Windows XP, and more general information
for finding and fixing more obscure ones. It also provides
pointers to explanations of BIOS beep codes and blue screen
errors, instructions for using the troubleshooting tools
supplied with Windows XP such as Safe Mode and the Recovery
Console, and advice for dealing with device drivers, the ROM
BIOS, and the Windows Registry. Viruses, spyware, and
Internet connection problems are all included, along with
advice for getting the most out of the Microsoft Knowledge
base and other online information resources, and dealing
with help desks and technical support centers.
Troubleshooting methods
Types of Windows problems
What to do when Windows won't start
Black screens & blue screens
Solving device driver problems
Using system restore
The BIOS
The Windows registry
Dealing with files
Service packs
Viruses & spyware
Local network problems
Replacing hard drives
Things to do now, before your computer crashes
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