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Universal Worklist with SAP NetWeaver Portal
This comprehensive technical guide shows developers, technical consultants, and solution architects all the ins and outs of the Universal Worklist in SAP NetWeaver Portal (Release 2004s). This hands-on workshop takes you, step by step, from standard configuration to working with different user interfaces and covers workflow integration from any back-end
systems. Readers get an exclusive look under the hood of the Universal Worklist functionality and gain insight on future application scenarios. By reading this guide you'll be able to reconfigure existing applications to conform with the UWL, write UWL-specific applications or transactions and adapt data sets in order to have the appropriate work item IDs created. Many screenshots and code samples illustrate the processes in detail, allowing you work with the UWL functionality appropriately - just as you will soon be doing in your daily work.
Highlights Include:
* Standard UWL configuration: Connecting SAP systems, items in the UWL, changing the basic look
* Customizing UWL: Custom views, custom work item handlers
* Integrating other types of workflow: Ad-hoc workflow, publishing workflow, 3rd party workflow
* UWL behind the scenes: Performance tuning, working around limitations, SAP function modules
* Next-generation workflow: Workflow on a Blackberry or in Outlook with Duet, SAP NetWeaver Voice
CONTENTS:
1 ... Introduction ... 7
2 ... Standard Universal Worklist Configuration ... 11
... 2.1 ... Connecting SAP Systems ... 11
... 2.2 ... Overview of UWL Configuration ... 16
... 2.3 ... Changing the Basic Look of UWL ... 18
... 2.4 ... How Work Items Are Launched ... 24
... 2.5 ... Summary ... 31
3 ... Customizing the Universal Worklist ... 33
... 3.1 ... Custom Attributes and Views ... 33
... 3.2 ... Alternative Action Handlers ... 39
... 3.3 ... Custom Work Item Handlers ... 44
... 3.4 ... Summary ... 68
4 ... Other UWL Workflow Types ... 69
... 4.1 ... Ad-hoc Workflow ... 69
... 4.2 ... Publishing Workflow ... 74
... 4.3 ... Guided Procedures ... 79
... 4.4 ... Third-Party Workflow ... 96
... 4.5 ... Summary ... 99
5 ... UWL Behind the Scenes ... 101
... 5.1 ... Troubleshooting UWL ... 101
... 5.2 ... UWL Performance Tuning ... 104
... 5.3 ... How UWL Talks to SAP Business Workflow ... 108
... 5.4 ... Technical Considerations ... 109
... 5.5 ... Summary ... 111
6 ... Next-Generation Workflow ... 113
... 6.1 ... Business Processes and Enterprise Services ... 113
... 6.2 ... Workshop: Workflow on a BlackBerry ... 114
... 6.3 ... SAP NetWeaver Voice ... 123
... 6.4 ... Duet: Business Processes in
... 6.5 ... Summary ... 126
A ... Setting Up a UWL Development Environment ... 127
... A.1 ... SAP NetWeaver 7.0 ABAP Trial Version ... 127
... A.2 ... Setting Up an Organizational Plan for the Notification of Absence Example ... 132
... A.3 ... Configure the SAP Notification of Absence Workflow ... 133
... A.4 ... SAP NetWeaver 7.0 Java Trial Version ... 134
B ... References and Further Reading ... 136
... B.1 ... SAP Documentation ... 136
... B.2 ... SAP Community Network Content ... 138
... B.3 ... Useful SAP Notes ... 138
... B.4 ... SAP Business Workflow and UWL Function Modules ... 139
C ... Source Code for Web Dynpro Action Handler ... 143
Index ... 149
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