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SAP Planning: Best Practices in Implementation
This is the only book available that shows the reader how to actually monitor and manage a productive SAP system. It covers how to use SAP to manage itself and how this knowledge and process helps save money. Coverage includes notated screen shots of real productive systems; custom checklists, how-to procedures, and organization charts that can be
leveraged immediately for staffing teams; PowerPoint presentations that can be used by management to sell, present, and provide status updates on their SAP projects internally; tools, utilities, and XLS spreadsheets used to design, size, and understand SAP system architectures; actual Microsoft Project plans and implementation schedules to get the customer and 3rd party PM's started quickly; and a list of batch scheduling minimum housecleaning jobs that must be implemented.
Contents:
I
PREPARING FOR YOUR MYSAP BUSINESS SUITE IMPLEMENTATION
1
Introduction to SAP Implementation Planning
Welcome to SAP Planning! My Audience and Approach
Addressing the Real Challenges of SAP Implementations
What Exactly Is SAP? SAP Infrastructure Planning-What Its All About
Special Materials Provided by the Book
Summary
2
What an SAP Project Looks Like
In the Beginning
Tactical Reasons for Implementing SAP
Strategic Big Picture Goals of Implementing mySAP.com
Beware-When SAP Projects Are Less Than Successful
Setting the Stage for a Successful Implementation
The Structure and Role of the Steering Committee
Moving Beyond the Napkin Plan
Tools and Techniques
Summary
3
Crafting Your mySAP Solution Vision
What Is a Solution Vision? SAP System Landscape Design and Planning Approaches
Capturing Your mySAP Solution Vision
Outsourcing-Another Method of Achieving Your Solution Vision
Tools and Techniques
Summary
4
Designing and Initially Staffing the SAP Technical Support Organization (TSO)
Overview-What Is an SAP Infrastructure TSO? TSO Overview-Roles and Responsibilities
Organizational Chart Approaches in the Real World
Recruiting the Core TSO Leads
Consultants Versus Training Your Own Internal Resources
Revising the SAP Infrastructure Implementation Budget
Tools and Techniques
Summary
II
GETTING STARTED-SIZING AND BLUEPRINTING
5
Total Cost of Ownership Analysis in Preparation for Sizing
Purpose of This Chapter
What Is Total Cost of Ownership? How the SAP Solution Vision Drives TCO
TCO and the SAP Solution Stack
Lowering TCO Through People and Processes
Updating the RFI, RFP, or Internal Knowledge Repository
Tools and Techniques
Summary
6
Identifying High Availability and Disaster Recovery Requirements
Introduction to Availability
Addressing Availability Early in the SAP Project
Determining Your Required Level of Disaster Tolerance
Remedying Single Points of Failure in the Stack
SAP Data Center Infrastructure SPOFs
SAP Server SPOFs
Disk Subsystem Single Points of Failure
Single Points of Failure Inherent in the OS
SPOFs and the Database Layer
mySAP.com Single Points of Failure
SAP General Availability and DR Best Practices
A Final Look at the SAP System Landscape
Tools and Techniques
Summary
7
Sizing: Engaging the SAP Solution Stack Vendors
Overview-The Sizing and Blueprinting Process
General Sizing Best Practices and Approaches
Preparing for the SAP Sizing Process
SAP Hardware, OS, and Database Sizing
Sizing Considerations for mySAP Components
Selecting Your SAP Solution Stack Partners
Executing the SAP Infrastructure Planning Sessions
Tools and Techniques
Summary
8
Staffing the Technical Support Organization
Best Practices Approach to Staffing the SAP TSO
Staffing the SAP TSO: Rapid Deployment
Bringing in the Best of the Best
How to Retain Your SAP Staff! Tools and Techniques
Summary
9
Critical SAP Training Requirements
Introduction to SAP Training
Training and the Role of the SAP System Landscape
Approaches to SAP Training
Feedback Loops-Improving the Value of Training
Tools and Techniques
Summary
10
Developing the SAP Data Center
Introducing the SAP Data Center
The SAP Data Center Big Picture
Data Center Physical Requirements
Rack Planning for Data Center Resources
Network Infrastructure for SAP
Network Server Preparation
General Storage Considerations
On the Road to Implementation
Tools and Techniques
Summary
11
Performing mySAP.com Component Installations
Implementation Methodologies for SAP Installations
Rounding Out Your SAP System Landscape
Leveraging Installation Documentation, Tools, and Approaches
Installing Your mySAP-Enabling Foundation-NetWeaver
Installation Details for mySAP Components
Addressing General mySAP Post-Installation Tasks
Tools and Techniques
Summary
12
Rounding Out Support for SAP
Identifying and Staffing the Remaining TSO Roles
Approaches to Filling in the Final Holes
Lets Give a Big Warm Welcome to the Specialists ! The Most Overlooked Critical SAP Support Function
The Role of the SAP Help Desk
Putting It All Together in the Real World
Tools and Techniques
Summary
III
MOVING INTO SAP FUNCTIONAL DEVELOPMENT
13
Gaining Control of Change Control
An Overview of Change Management
Change Management Best Practices and Approaches
Change Control Affects Everything
Change Control and the SAP Solution Stack
How to Organize and Plan for Change in the Real World
Change Management Lessons Learned in the Real World
Tools and Techniques
Summary
14
SAP Systems and Operations Management
Back to SAP Operations
What Is the SAP Operations Manual? Systems Management Techniques for SAP
Piloting a Systems Management Application for SAP
Evaluating Enterprise Systems Management Applications
Additional SAP Management Tools and Approaches
Tools and Techniques
Summary
15
Functional, Integration, and Regression Testing
Testing SAP Business Processes
Three Types of Business Process Testing
How to Approach Business Process Testing
Executing Business-ProcessSpecific Testing
Tools and Techniques
Summary
IV
PREPARING THE PRODUCTION ENVIRONMENT
16
Systems and Stress Testing
Introduction-Preparing for Production Stress Testing
System-Level Stress Testing and Pre-Tuning
Key SAP Stress-Testing Considerations
How to Test mySAP Components
Script Development and Preparation in the Real World
Stress Test Execution During Test Week
Additional Stress-Testing Goals
Extracting the Last Drop of Value out of Testing
Lessons Learned in the Real World
Tools and Techniques
Summary
17
Preparing for SAP Go-Live
Overview-Preparing for Cutover
Preparing for Technical Go-Live
Final Administrative Technical Details
The Changing Role of the SAP TSO
Preparing SAP Operations and the Help Desk
Addressing Future Service and Support
The First Week of Go-Live
Tools and Techniques
Summary
Index.
Brief Description:
Shows how to plan an SAP Data Center, install mySAP components, and set up the tools and processes necessary to manage a SAP system. This work covers how to perform a Total Cost of Ownership analysis to help refine your SAP Solution Vision, and how to leverage SAP's technology partners to work through the SAP system landscape sizing process.
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