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Knowledge Management for IT Professionals
We are now in the 'third wave' of Knowledge Management - the first was focused on the potential of new technology, while the second focused on the nature of knowledge and how people 'know' and learn. The focus in the third phase is two-fold: building individual and team productivity, and proper alignment of Knowledge Management efforts in helping deliver
on strategic goals of the organization.
Knowledge Management- a Blueprint for Delivery explores and builds on current ideas about the dynamics of knowledge in organizations, answering such questions as: 'What is knowledge management?' and 'What does it mean for today's companies and organizations?'
Written by two leading knowledge management practitioners, this book looks beyond academic theory and software company hype to focus on the roles that knowledge and information play in creating high-performance organizations.
Built on their extensive experience of Knowledge Management programme design and delivery, Knowledge Management- a Blueprint for Delivery:
* contains a comprehensive survey of the whole area of Knowledge Management, from theory and strategy creation through to techniques, tools, and delivery of change
* provides an insight into developing and managing Knowledge Management initiatives
* bridges the gap between theoretical, strategic, and practical hands-on perspectives
* Contains a comprehensive survey of the whole area of Knowledge Management, from theory and strategy creation through to techniques, tools and delivery of change
* Provides an insight into developing and managing Knowledge Management initiatives
* Bridges the gap between theoretical, strategic and practical hands-on perspectives
Foreword; Acknowledgements; Introduction- Understanding Knowledge Management; New challenges, new vision; From strategy to action; Designing the new reality; Making it all happen; Reaping the rewards; Epilogue: Lessons from the journey; Appendices.
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