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Business Administration S/NVQ Level 2
Contents:
Core: Carry out your responsibilities at work, Work within your business environment
Options (book): Group A Units: Ensure your own actions reduce risks to health and safety, Manage customer relations, Manage diary systems, Organise business travel and accommodation, Deal with visitors, Store, retrieve and archive information,
Use a telephone system, Operate office equipment, Produce documents, Work effectively with other people
Options (CD): Group A Units: Use IT to exchange information, Use word processing software, Use spreadsheet software, Use database software, Use presentation software.
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