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ICT Systems Support Pathway for the iPro Certificate for IT Practitioners Level 2
Written to specifically match OCR's new ICT Systems Support Pathway for the iPRO Certificate for IT Practitioners - Level2.
Just one book provides exactly what students need to complete their chosen iPRO Pathway of ICT Systems Support. This book offers the mandatory unit and three optional units - making it the only resource needed at exactly
the right level.
* Endorsed by OCR
* Offers comprehensive coverage of the essential units to give students everything they need for this qualification.
* Written in a clear and accessible style with both student needs and the iPRO assessment in mind.
* Encourages students to gain a good understanding of the ICT industry and improve their skills in the full range of functions involved in Systems Support.
Maintaining equipment and IT systems
Providing customer support
Installing hardware/equipment & systems
Installing & maintaining applications & systems testing
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