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CMMI Guidelines for Process Integration 2nd Edition
CMMI (Capability Maturity Model Integration) describes best practices for the development and maintenance of products and services across their entire lifecycle. By integrating essential bodies of knowledge, CMMI provides a single, comprehensive framework for organizations to assess their development and maintenance processes, implement improvements,
and measure progress.
This book is a definitive reference for the most current release of CMMI (version 1.2). In the new edition, the authors have added tips, hints, and cross-references in the margins (in color) throughout the process areas to help you better understand, apply, and find more information about the content of the process areas. The book also now includes brief, insightful perspectives on CMMI written by people influential in the model??s creation, development, and transition. A new case study from Raytheon illustrates a real-world application of the model to a services organization. Whether you are new to CMMI or familiar with an earlier version, if you need to know about, evaluate, or put the latest version of CMMI into practice, this book is an essential resource.
The book is divided into three parts.
Part I offers the broad view of CMMI, beginning with basic concepts of process improvement. It describes the process areas, their components, and their relationships to each other. It explains the model??s two representations as well as paths to the adoption and use of CMMI for process improvement and benchmarking.
Part II, the bulk of the book, details the generic goals and practices and the twenty-two process areas now comprising CMMI. The process areas are organized alphabetically by acronym for easy look-up. Each chapter includes goals, best practices, and examples for a particular process area. The two CMMI representations are described so that you will easily see their similarities and differences and thereby be better able to choose the right approach for your organization.
Part III contains several useful resources, including CMMI-related references, acronym definitions, a glossary of terms, and an index.
CONTENTS:
List of Perspectives xiPreface xiiiAcknowledgments xxiPart One: About CMMI for Development 1Chapter 1: Introduction 3
About Capability Maturity Models 4
Evolution of CMMI 9
CMMI for Development 18
The Scope of CMMI for Development 21
The Group of IPPD Additions 22
Resolving Different Approaches of CMMs 22
Choosing a Representation 22
Your Approach to Process Improvement 28
Chapter 2: Process Area Components 31
Required, Expected, and Informative Components 31
Components Associated with Part Two 32
Supporting Informative Components 37
Numbering Scheme 38
Typographical Conventions 39
Chapter 3: Tying It All Together 43
Understanding Levels 43
Structures of the Continuous and Staged Representations 44
Understanding Capability Levels 46
Understanding Maturity Levels 52
Process Areas 60
Generic Goals and Practices 63
Representation Comparison 65
Equivalent Staging 65
Chapter 4: Relationships Among Process Areas 71
Four Categories of CMMI Process Areas 71
Process Management 72
Project Management 76
Engineering 81
Support 85
Chapter 5: Using CMMI Models 93
Adopting CMMI 97
Your Process Improvement Program 102
Selections That Influence Your Program 106
CMMI Models 107
Using CMMI Appraisals 107
Appraisal Considerations 109
CMMI-Related Training 113
Chapter 6: Case Study: Applying CMMI to Services at Raytheon 119
The Organization and Its Process Dilemma 122
History 123
Success at Last 126
Key Roles That Contributed to Success 130
Approach to Interpreting CMMI for Services 131
Process Artifacts 131
Lifecycle Model 137
Epiphanies 145
Lessons Learned 147
Part Two: Generic Goals and Generic Practices and the Process Areas 149Generic Goals and Generic Practices 151Causal Analysis and Resolution 177Configuration Management 191Decision Analysis and Resolution 207Integrated Project Management +IPPD 221Measurement and Analysis 253Organizational Innovation and Deployment 273Organizational Process Definition +IPPD 293Organizational Process Focus 315Organizational Process Performance 335Organizational Training 349Product Integration 367Project Monitoring and Control 387Project Planning 401Process and Product Quality Assurance 427Quantitative Project Management 439Requirements Development 465Requirements Management 487Risk Management 499Supplier Agreement Management 519Technical Solution 537Validation 565Verification 579Part Three: The Appendices and Glossary 597Appendix A: References 599
Publicly Available Sources 599
Regularly Updated Sources 602
Appendix B: Acronyms 603Appendix C: CMMI for Development Project Participants 607
Product Team 607
Sponsors 609
Steering Group 610
Configuration Control Board 611
Appendix D: Glossary 613Book Contributors 639Index 651
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