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Lean Sigma: A Practitioner's Guide
Table of Contents
Introduction
What Is a Beta?
Who Should Read This Book
Conventions Used in This Book
Beta Disclaimer
1 An Overview of Windows Vista
The Development of Longhorn
??Vista? Unveiled
What??s Not in Windows Vista
New Interface Features
What??s
New Under the Hood
Support for Document Metadata
Performance Improvements
Stability Improvements
Security Enhancements
Windows Presentation Foundation
Desktop Window Manager
Improved Graphics
Transactional NTFS
XML Paper Specification
New and Improved Programs and Tools
Welcome Center
Control Panel
Internet Explorer 7
Windows Mail
Windows Calendar
Media Player
Media Center
Windows Photo Gallery
DVD Burning and Authoring
Per-Application Volume Control
Sound Recorder
Windows Easy Transfer
Windows Backup
The Game Explorer
Mobility Center
Network Center
Network Map
Windows Collaboration
How Windows Vista Affects You
IT Professionals
Developers
Power Users
Digital Media Users
Business Users
Road Warriors
Small Business Owners
Gamers
Parents
From Here
2 Moving to Windows Vista
Windows Vista System Requirements
Processor Requirements
Memory Requirements
The System Rating
Storage Requirements
Graphics Requirements
Hardware Requirements for Various Vista Features
Vista Versions
Windows Anytime Upgrade
Preparing for Windows Vista
Check Your System Requirements
Upgrade Your Hardware
Back Up Your Files
Clean Up Your Hard Disk
Check and Defragment Your Hard Disk
The Windows Vista Installation Process
The Windows Easy Transfer Tool
Logging On Under the Administrator Account
Windows Vista Deployment
Modularization
Windows Imaging Format
Maintaining WIM Files with XImage
Automating Installations with System Image Manager
Deploying Windows Vista
From Here
3 The Windows Vista Interface
The Windows Presentation Foundation
General Interface Changes
The Vista Desktop
The Vista Taskbar
The Start Menu
The Aero Glass Theme
Better Cool Switches: Flip and Flip 3D
Taskbar Thumbnails
New Folder Windows
Navigating Folders
Instant Search
The Task Pane
The Preview Pane
The Reading Pane
The Navigation Pane
Live Folder Icons
Gadgets and the Windows Sidebar
From Here
4 File System Improvements
Metadata and the Windows Explorer Property System
Desktop Searching with Windows Search
As-You-Type Searches with Instant Search
Advanced Searches
Saving Searches
Windows Mail Searches
Grouping, Stacking, and Filtering with Metadata
Grouping Files
Stacking Files
Filtering Files
Search Folders
Selecting Files with Check Boxes
Dragging and Dropping Files
Shadow Copies and Transactional NTFS
Reverting to a Previous Version of a Volume, Folder, or File
XML Paper Specification (XPS)
From Here
5 Vista Performance and Maintenance
Vista??s Performance Improvements
Faster Startup
Sleep Mode: The Best of Both Worlds
SuperFetch with ReadyBoost: The Faster Fetcher
Restart Manager
Windows System Assessment Tool (WinSAT)
Windows System Performance Rating
Handling Performance Problems
Vista??s Stability Improvements
I/O Cancellation
Reliability Monitor
Service Recovery
Startup Repair Tool
New Diagnostics Tools
Disk Diagnostics
Memory Diagnostics
Resource Exhaustion Detection
Network Diagnostics
Windows Performance Diagnostic Console
Event Viewer
System Configuration Utility Enhancements
Windows Backup
From Here
6 Security Enhancements in Windows Vista
Control Panel??s Security Settings
New Security Center Features
Windows Firewall: Bidirectional Protection
Thwarting Spyware with Windows Defender
Spyware Scanning
Windows Defender Settings
New Internet Explorer 7 Security Features
Protected Mode: Reducing Internet Explorer??s Privileges
Total Security: Internet Explorer Without Add-Ons
Thwarting Phishers with the Phishing Filter
Easier Add-On Management
Deleting Browser History
User Account Control: Smarter User Privileges
Elevating Privileges
File and Registry Virtualization
User Account Control Policies
More New Security Features
Preventing Rogue Services with Windows Service Hardening
System Drive Encryption with BitLocker
Avoiding Overflows with Support for the NX Bit
Using Parental Controls to Restrict Computer Usage
Network Access Protection
Thwarting Spam with Windows Mail??s Junk Filter
Setting the Junk Email Protection Level
Fine-Tuning the Spam Filter
Blocking Countries and Languages
From Here
7 Mobile Computing in Windows Vista
The Mobile PC Control Panel
The Windows Mobility Center
Power Management in Vista
Monitoring Battery Life
Specifying a Power Plan
Creating a Custom Power Plan
Configuring Your Notebook??s Power Buttons
Presentation Settings
Windows SideShow
New Vista Tablet PC Features
Changing the Screen Orientation
Tablet PC Settings
Tablet PC Input Panel
Using Pen Flicks
Pointer Options
Personalizing Handwriting Recognition
The Snipping Tool
From Here
8 New Networking Features
The Network Center
Connecting to a Network
Personalizing the Network
Network Map
Common Network Tasks
View Network Computers and Devices
Set Up File and Printer Sharing
Connect to a Workplace
Set Up a Network
Add a Computer or Device
Diagnose Network Problems
Manage Networks
Manage Network Connections
Windows Meeting Space
People Near Me
Starting Windows Meeting Space
Joining a Meeting Space Session
Starting a Meeting Space Session
Inviting People to the Session
Share a Handout
Start a Presentation
Controlling the Presentation
The Sync Center
From Here
9 Digital Media in Windows Vista
Easier AutoPlay Defaults
Windows Photo Gallery
Grouping Images
Image Metadata and Tagging
Instant Search
Image Editing
More Tools
What??s New in Windows Media Player 11
Navigating the Library
Album Art and the WMP Interface
Grouping and Stacking Media
Media Metadata and Tagging
Instant Search
Syncing with Media Devices
Easier Ripping
Burning Options
Library Sharing
Playing DVDs
New Media Center Features
Interface Enhancements
New Menu Structure
More Media Center Improvements
Digital Audio in Windows Vista
Per-Application Volume Control
Sound Recorder
Audio Devices and Sound Themes
DVD Authoring
From Here
10 Windows Vista and Gaming
The Game Explorer
Getting Games into the Game Explorer
Game-Related Tasks
Support for Games Metadata
ESRB Game Ratings
Parental Controls for Games
Turn Off Game Play
Controlling Games via Ratings and Descriptors
Blocking and Allowing Specific Games
Gaming and WinSAT
DirectX 10
From Here
Index
0672328933TOC061906
CONTENTS:
Chapter 1 Introduction 1
PART I PROJECT ROADMAPS TO SOLVE BUSINESS PROBLEMS
Chapter 2 Define??Tools Roadmap Applied to the Beginning of All Projects 13
Chapter 3 Global Process Problems 23
A: On-Time Delivery Issues 23
B: Capacity of Process Is Too Low 27
C: RTY, Defects, Accuracy, Quality, Scrap, and Rework Issues 29
D: % Uptime Is Too Low 33
E: Pace of Process Too Slow 36
F: Process Has Enough Capacity, But Fails Intermittently 38
G: Process Has Enough Capacity, But Process Lead Time Is Too Long 41
H: Individual Steps Meet Takt, Global Process Does Not 44
I: Demand from the Customer Is Too Variable 47
J: Too Many Entity Types (Products) 51
K: High Schedule Variation 54
L: Measurement System Broken 60
M: Performance Characteristic Not Good Enough 63
N: Planned Maintenance Takes Too Long 64
O: Setup/Changeover Takes Too Long 65
P: Too Much Unplanned Maintenance 68
Q: Process Can??t Make Product at All 72
R: Resource Usage Is Too High (Headcount Reduction) 75
S: Inventory Is Too High 78
T: Waste/Process Loss Too High 82
U: High Forecast Variation 85
V: Not Enough Sales 89
W: Backlog of Orders Is Too High 91
X: Payments Made to Suppliers Not Optimized 93
Y: Accounts Receivable Are Too High 95
Chapter 4 Individual Step Process Problems 99
Chapter 5 Control??Tools Used at the End of All Projects 107
PART II ROADMAPS TO FIND PROJECTS WHERE NO OBVIOUS CANDIDATES EXIST
Chapter 6 Discovery??Tools Applied to Identify Projects 115
PART III ROADMAPS TO GUIDE IN THE PRACTICAL APPLICATION OF EACH LEAN SIGMA TOOL
Chapter 7 Tools 119
01: 5 Whys 119
02: 5S 122
03: Affinity 130
04: ANOVA 133
05: Box Plot 141
06: Capability??Attribute 143
07: Capability??Continuous 146
08: Cause & Effect (C&E) Matrix 153
09: Chi-Square 157
10: Control Charts 163
11: Critical Path Analysis 171
12: Customer Interviewing 174
13: Customer Requirements Tree 183
14: Customer Surveys 186
15: Demand Profiling 193
16: Demand Segmentation 196
17: DOE??Introduction 202
18: DOE??Screening 213
19: DOE??Characterizing 222
20: DOE??Optimizing 237
21: Fishbone Diagram 249
22: Handoff Map 253
23: KPOVs and Data 257
24: Load Chart 268
25: MSA??Validity 272
26: MSA??Attribute 276
27: MSA??Continuous 284
28: Multi-Cycle Analysis 294
29: Multi-Vari Studies 300
30: Murphy??s Analysis 306
31: Normality Test 308
32: Overall Equipment Effectiveness (OEE) 311
33: Pareto Chart 318
34: Poka Yoke (Mistake Proofing) 321
35: Process FMEA 325
36: Process Variables (Input/Output) Map 330
37: Project Charter 333
38: Pull Systems and Kanban 342
39: Rapid Changeover (SMED) 354
40: Regression 362
41: SIPOC 372
42: Spaghetti (Physical Process) Map 376
43: Statistical Process Control (SPC) 380
44: Swimlane Map 384
45: Test of Equal Variance 389
46: Time??Global Process Cycle Time 392
47: Time??Individual Step Cycle Time 395
48: Time??Process Lead Time 398
49: Time??Replenishment Time 401
50: Time??Takt Time 404
51: Total Productive Maintenance 408
52: t-Test??1-Sample 411
53: t-Test??2-Sample 416
54: t-Test??Paired 422
55: Value Stream Map 423
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