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Brilliant e-Citizen
Brilliant ECitizen
What you need to know and how to pass the exam !
Traditional training guides can be unwieldy and make it hard to get to the info you need right away ! Brilliant ECitizen allows you to find the information you need easily and without fuss and guides you through each task using a highly visual, step-by-step approach
- providing everything you need to gain full understanding and practical knowledge of the subjects covered by the ECitizen course, and then to gain the ECitizen certificate - exactly when you need it !!
Brilliant guides provide with the quick, easy-to-access information that you need, using ....
· Detailed index and troubleshooting guide to help you find exactly what you need to know
· Easy steps guide you through each task or problem
· Numerous screenshots illustrate each step
· "See Also ..." boxes point you to related tasks and information in the book
· "Did you know ?..." sections alert you to relevant expert tips, tricks and advice
Comprehensively covering all aspects of the ECitizen course this easy-to-use and accessible book covers all of the web skills you require to improve your quality of life through better use of the internet and all of its resources and capabilities:
* Foundation Skills - This covers the technological skills you will need to successfully use the Internet (e.g.: opening a web browser, opening and sending an email)
* Information Searching - How to find and use reliable information from the Internet (e.g.: using a search engine, being aware of the safety of personal data. Also, using information such as news, government information websites...)
* e-Participation - Interaction and involvement with the web (e.g.: online forms, e-commerce, booking a flight, using e-learning materials)
* Online safety - Developing a full understanding of personal online safety (using credit cards, identifying and avoiding Spam, protecting your personal data)
Brilliant eCitizen will show you how to become an successful and informed eCitizen...
CONTENTS:
Contents
1. Getting started with computers
1.1 Introduction
1.2 Power switches
1.3 The parts of a computer
1.4 Using the mouse
1.5 Right clicking
1.6 Double clicking
1.7 Using the keyboard
1.8 Typing in capitals
1.9 More from the keyboard
1.10 Useful keys
1.11 The number pad
1.12 Logging on
1.13 Logging off
1.14 Shutting down
2 Getting around the desktop
2.1 Introduction
2.2 Starting a program
2.3 Parts of a window
2.4 The desktop
2.5 Working with windows
2.6 Moving and resizing windows
2.7 Choosing menu commands
2.8 Choosing toolbar commands
2.9 Tile and cascade windows
2.10 Using Windows help
2.11 Files and folders
2.12 Using Windows Explorer
2.13 Using My Computer
3 Starting with programs
3.1 Introduction
3.2 Opening Microsoft Office programs
3.3 Creating a new document
3.4 Working with text
3.5 Saving a document
3.6 Saving into another file format
3.7 Printing
3.8 Closing down
4 Internet basics
4.1 Introduction
4.2 Internet Explorer screen
4.3 Going to a web address
4.4 Using links
4.5 Clearing your history
4.6 Setting your home page
4.7 Using search engines
4.8 Setting up a favourites list
4.9 Saving web pages
4.10 Printing web pages
5 Email basics
5.1 Introduction
5.2 Outlook Screen and starting Outlook
5.3 Creating an email
5.4 Email options
5.5 Receiving and Reading
5.6 Replying and Forwarding
5.7 Replying Options
5.8 Attachments
5.9 Viruses
5.10 Organising email
5.11 Creating contacts
6 Using forms
6.1 Introduction
6.2 Filling in online forms
6.3 Filling in a form on Yahoo! Mail
7 Staying safe online
7.1 Introduction
7.2 Avoiding misleading information
7.3 Dodgy emails
7.4 Computer misuse
7.5 Secure shopping
7.6 Protecting your details
7.7 Checking your rights
8Search engines
8.1 Introduction
8.2 Using Google
8.3 Using Google, advanced search
8.4 Using Lycos
8.5 Using Yahoo!
8.6 Using Google Local
8.7 Using Singingfish
8.8 Using Wikipedia
8.9 Handy search engine links
9 News sites
9.1 Introduction
9.2 Using the BBC site
9.3 Using Reuters
9.4 Posting comments to BBC stories
9.5 Voting on interactive polls
9.6 Sending in feedback
9.7 Handy news site links
10 Government sites
10.1 Introduction
10.2 Using Directgov
10.3 Using Business Link
10.4 Visit Number 10
10.5 Visiting the Office of National Statistics
10.6 Registering to vote
10.7 Registering for Government services
10.8 Handy government site links
11 Shopping and leisure
11.1 Introduction
11.2 Using online banking
11.3 Shopping on Amazon
11.4 Finding local events
11.5 Handy shopping and leisure site links
12 Booking travel
12.1 Introduction
12.2 Checking train times
12.3 Booking flights
12.4 Booking hotels
12.5 Hiring a car
12.6 Handy travel site links
13 Learning online
13.1 Introduction
13.2 Booking online courses
13.3 Searching libraries
13.4 Finding books online
13.5 Handy learning site links
14 Job hunting
14.1 Introduction
14.2 Searching for jobs
14.3 Applying for jobs online
14.4 Posting your CV on the net
14.5 Finding tips on applying for jobs
14.6 Checking employment issues
14.7 Handy job site links
15 Health information
15.1 Introduction
15.2 Checking symptoms with NHS Direct
15.3 Finding private healthcare
15.4 Finding alternative healthcare practitioners
15.5 Choosing your own appointment time
15.6 Handy health site links
16 Online communities
16.1 Introduction
16.2 Finding voluntary work
16.3 Newsgroups
16.4 Message boards
16.5 Handy community site links
17 Business browsing
17.1 Introduction
17.2 Getting around corporate sites
17.3 Downloading an annual report
17.4 Finding corporate jobs
17.5 Handy business site links
18 Glossary
Index
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