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Best Practice: Business Perspective 2: The Business View on Successful IT Service Delivery
All businesses operate in changing environments. Business Perspective Volume 2 shows how senior management can identify and then implement the right IT responses to a whole range of external factors - from legislation to the climate.
This is an invaluable library addition for anyone hoping to find that all-important link between IT services
and business success.
Designed to complement Volume 1, which focuses on developing business awareness to its providers.
Introduction
Corporate strategy & IT
IT governance Managing change
Business & Service continuiuty
IT asset management
Sourcing of IT services
Knowledge management
Standards & best practice
Bibliography
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