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Six Sigma Business Scorecard 2nd Edition
The Six Sigma Business Scorecard is designed to translate an organization's mission and business strategies into clear, quantitative performance metrics and operating objectives. Updated with important new scorecard material, this new second edition is the linchpin of an integrated, statistically rigorous Six Sigma program.
CONTENTS:
Chapter
1 - Trends in Performance Measurements
Chapter 2 - Six Sigma -- An Overview
Chapter 3 - Need for the Six Sigma Business Scorecard
Chapter 4 - The Six Sigma Business Scorecard
Chapter 5 - Planning for the Six Sigma Business Scorecard
Chapter 6 - Six Sigma Business Scorecard Development
Chapter 7 - Measures of Innovation
Chapter 8 - Implementing the Six Sigma Business Scorecard
Chapter 9 - Strategy for Execution
Chapter 10 - Adapting the Six Sigma Business Scorecard to Small Businesses
Chapter 11 - Monitoring Performance using the Six Sigma Business Scorecard
Chapter 12 - Performance, Profitability, and Standards
Chapter 13 - Leadership for Performance
Chapter 14 - Six Sigma Business Scorecard Validation
Chapter 15 - Field Implementation
Chapter 16 - Integrating the Six Sigma Business Scorecard and Quality Management Systems
Index
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